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Daniel Goleman’s research found that leaders use six styles. Each springs from different components of emotional intelligence. Below is a summary of the styles, . libraries and their leadership can take advantage of strategic thinking in order to move Goldman et al. apply Mintzberg’s definition to a business context, suggesting that .. The Best of HBR, Harvard Business Review July-August , this book, the most powerful leadership resource available. leaders. It is a must -read for today’s leaders who aspire to contribute in a more T. Simons, “The High Cost of Lost Trust,” Harvard Business Review 80, no. .. D. Goleman, Social Intelligence: The New Science of Human Relationships (New.

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The five components of the emotional intelligent leader as having self-awareness, self-regulation, motivation, empathy and social skills, are essential in the development of cultural intelligence and being able to pick up the subtle cues of cultural differences when SharePoint is implemented and used.

Cultural intelligence must be embedded in the body and the heart, as well as in the head.

Because these non-verbal cues, tone of voice, body language and other signals are not often very visible within the communication space of SharePoint, while many different layers and cultures will communicate with each other, it is important to create some sort of governance plan golemzn how certain rules must be applied to create filstype shared and understandable way of communicating within the SharePoint space which is acceptable for all the different layers and cultures using it.

Leading with Cultural Intelligence.

When this is not anticipated, unforeseen and disastrous things can happen. SharePoint is really a very subtle multi-cultural beast with sharp or smooth claws, depending on how you treat it.

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Not all leaders are equally equipped with these qualities, but a serious lack in one of these elements will hamper the other two. Conclusion With all these things being said about cultural intelligence, it is not hard to see that this is a main element of the successful leader of bringing about change through SharePoint within an organizational culture.


That you will hit the walls is for sure and that it will be a nasty experience also. Giving this multi-factor set of capabilities the right stimulations through the use of SharePoint, with the proper implementation, applicability and usability of the SharePoint cultural governance plan, is certainly a good example of cultural intelligent thinking.

The intelligence of the people do have several needs which asks for the proper answers. Diagnosing your own cultural intelligence and learn where your strengths and weaknesses are SWOT can avoid many unforeseen cultural conflicts Christopher et al,Livermore, Organizational Culture and Leadership third ed.

The well-equipped cultural intelligent manager has a toolbox with cultural appropriate behaviour and knows when to use which tool at the right moments, for example during the complexities golemsn a SharePoint implementation.

To develop your cultural intelligence it is important to analyse your cultural determined norms, assumptions, judgements and expectations. Exploring Corporate Strategy Eeight ed. SharePoint New in SharePoint Organizational Change 3rd ed.

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Transformational leaders are able to motivate people through the power of their own enthusiasm and are emotionally stimulating. What can be of help to recognize all these hidden elements of cultural differences is a leader with the proper amount of cultural intelligence. Working with Emotional Intelligence First ed. When a culture is hierarchical sensitive, it will meet many new disturbing things. When subcultures stick to their own island, they will leadsr intruders within SharePoint, hitting their space and interests in unforeseen ways.

Cross-cultural differences is not only the language because the language is embedded in a broader context wherein non-verbal cues, tone of voice, body fileytpe and other signals are the deeper meanings of what is being said Johnson et al, ; Schein, peader It has a strong relationship with transformational leadership and emotional intelligence.


SharePoint will introduce a new way of work, where borders between people cease to exist and where communication is made much more transparent.

Sharepoint Blog – Sharepoint and Change

Cambridge Handbook of Culture, Organizations and Work. This bite can be a costly one if you do not know what you are doing or what you are dealing with. Also the emotional intelligence and empathy of a true transformational leader can be of help.

Implementing SharePoint without thinking about leadre proper Leadership Styles and Change Models is walking in the dark and not knowing when the walls will hit you. Cultural intelligence is the ability to function effectively across national, ethnic and organizational cultures.

When SharePoint is used within different Organizational Cultures, National Cultures and Sub-Cultures then for sure differences in opinions will not only come to existence, but the already existent ones will meet each-other within often very interesting confrontations.

Another view on cultural intelligence defines learer as a multidimensional construct that consists out of four factors; they emphasize contemporary views of intelligence as a complex and multi-factor set of capabilities composed out of metacognitive, cognitive, motivational and behavioural factors.

This is certainly the case when SharePoint is used as the strategic choice for communication.

It is a known fact that cross-cultural ownership can result in big differences in governance and regulatory frameworks, stakeholder perceptions of their power over strategy development and the analysis of strategic priorities. Otherwise, unforeseen clashes can enter the organizational inner workings and it could touch its effectiveness in the market. These managers are able to pick up subtle cues and can anticipate on the needed changes in organizational cultures Thomas et al, This is especially the case within the bigger multi-cultural organizations.