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The Kepner Tregoe method (KT-method) is a problem analysis model in which the “problem” is disconnected from the “decision”. An English synonym for this. The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods. It is sometimes called a root cause analysisand. K.T. Decision Analysis. 1. Write a concise decision statement about what it is we want to decide. – Use first four problem-solving steps to gather information. 2.

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Did you find this article interesting? It may also analysie considerable time to get through this process. This step is where you begin to narrow in on the specifics of what is going on within the business. The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods.

Certain causes are therefore excluded. Retrieved [insert date] from ToolsHero: The Kepner-Tregoe analysis model may provide you with an unbiased decision-making Decision Making Process. At this point, you are simply going to identify the concerns that are involved in the decision, and you are going to trdgoe the priorities that you have in this case.

Kepner Tregoe Method, a problem solving and decision making tool | ToolsHero

First, you will want to collect all of the available alternatives that you could use to solve the problem at hand so they can each be evaluated equally. Kepner Tregoe decision making sets up an outcome as well as how exactly it should be achieved.

It is important not to rush this first step — taking your time at this stage will likely save you time down the line. A further defined process, for use in conjunction Kepner Tregoe evaluation tools, is as follows:.

What do you want this decision to accomplish? Today’s Top Picks for Our Readers: How to cite this article: A list of the practical implications must be complied and for each item, identify the best way to prevent it occurring.


Your rating is more than welcome or share this article via Social media! Throughout the centuries mankind has learned to deal with complexity and to directly anticipate on this. Kepner and Benjamin B. After reading you will understand the basics of this powerful problem solving tool. We promise to use it only to send you this newsletter. Difficulty deciding with so much information that is often contradictory?

As a consequence, the traditional thinking pattern became a part of human nature. Establish strategic requirements Musts analyzis, operational objectives Wantsand restraints Limits 3.

ITIL is the new way of thinking, but it can be rather dry and robotic unless it is underpinned with good naalysis tools. Kepner Tregoe Method4. With a good idea of what exactly is going on, the other matter to deal with here is to sort out your priorities.

The Kepner-Tregoe Matrix

Moreover, it also helps improve clear communications with customer and decisiion, production quality, customer service and anything related to maintenance and repairs.

You can think of this as the top level view of the decision that needs to be made.

A situation analysis anzlysis clarify the distinctions in all these processes and as a result it will analyais possible to search for tregoee solutions. Often there is pressure of time to solve the problems and it is debatable what the right way of solving these problems is.

Consider the winning option against each negative consequence and suggest a plan of action to minimize the adverse effects. Tregoee you recognize the practical explanation or do you have more suggestions? When you use this matrix to guide your thinking when facing a particularly important decision, you will be able to frame the question at hand in a number of important ways.

This step in the process is all about risk analysis. This situation analysis provides an insight into necessity, priority and urgency of the various tasks.

Any decision that you make is going to come along with some degree of risk — what are the risks for each decision? Although it is offered as an unbiased decision matrix, somebody has to decide the relative importance of the objectives, the probability of occurrence of adverse reactions and the relative significance of each of these reactions. To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental trevoe are reflected:.


Here potential future problems are anticipated and preventative actions are developed what will the result be. It can be very useful where there are many potential options to consider as well as many possible unwanted effects.

Rank objectives and assign relative weights 4.

Kepner Tregoe |

I have used it all the time along my career as a manager of organizations, with extreme success. It is marketed as a way to make unbiased decisions in that it is said to limit conscious and unconscious biases that draw attention away from the outcome. List adverse consequences for each top alternative and evaluate probability high, medium, low and severity high, medium, low 8. Activity Log December 29, It helps the decision maker to maximize critical thinking skills, systematically organize and prioritize information, set objectives, evaluate alternatives, and analyze impact.

The founders Charles Kepner and Benjamin Tregoe developed a rational working method in the s in which they researched and identified the troubleshooting decislon of people. Kepner Tregoe describes the following steps to approach decision analysis: Everything should be very general in nature at this point as you attempt to kspner a firm grasp on what is going on, and why a decision needs to be made in the first place.

Decisions are a regular part of life, and a regular part of business. What problems have come up that require some sort of solution?